Shipping policy

Shipping Policy
Last Updated: Oct 22, 2025

Processing Time
Orders are usually processed and shipped within 2–14 business days after order confirmation.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
For pre-order or high-demand items, processing time may take longer than usual. Customers will be notified by email if additional time is required.

Shipping Methods and Delivery Time
We use trusted international carriers to deliver your orders.
Delivery times vary depending on the destination country and local postal services.
Estimated delivery may take an additional 7–20 business days depending on location and customs clearance.

Shipping Fees
Shipping fees are displayed at checkout.
Free shipping may be offered for orders over a specified amount (please refer to product or checkout information).

Tracking and Insurance
All shipments include basic tracking.
We are not responsible for loss or damage during transit once the package has been handed to the carrier.

Customs, Duties, and Taxes
Customers are responsible for any customs duties, taxes, or additional fees that may apply in their country.
We are not responsible for delays caused by customs clearance.

Delays and Responsibility
While we strive to ensure timely delivery, we are not liable for delays caused by:

Shipping carriers
Customs inspections
Unforeseen circumstances such as natural disasters, strikes, or global events

Failed Delivery / Returned Parcels
If a package is returned to us due to an incorrect address, refusal, or unclaimed delivery,
reshipping costs will be the customer’s responsibility.
Refunds (excluding shipping fees) may be issued only upon receipt of the returned item in original condition.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Contact Us
For shipping-related questions, please contact us at:

Shipping Policy
Last Updated: Oct 22, 2025

Processing Time
Orders are usually processed and shipped within 2–14 business days after order confirmation.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
For pre-order or high-demand items, processing time may take longer than usual. Customers will be notified by email if additional time is required.

Shipping Methods and Delivery Time
We use trusted international carriers to deliver your orders.
Delivery times vary depending on the destination country and local postal services.
Estimated delivery may take an additional 7–20 business days depending on location and customs clearance.