Legal notice
Seller
Buyono
Responsible Person
Yoshitaka Koya
Address
Nishikikyocho, Hakodate, Hokkaido, Japan
(Full address will be disclosed upon request in accordance with the Act on Specified Commercial Transactions.)
Contact: info@buyonostore.com
Email Address
info@buyonostore.com
We do not provide telephone support.
Please contact us by email or through our contact form.
Price
Prices are listed on each product page.
Additional Fees
Shipping fees, customs duties, and payment fees may apply depending on the order.
All fees will be clearly displayed before final payment.
Payment Method
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal.
All payments are processed securely through Shopify Payments or PayPal at the time of order.
Payment Timing
Payment is processed at the time of order.
Shipping and Delivery
Orders are usually shipped within 2–14 business days.
Return, Refund, and Exchange Policy
We accept returns or exchanges only for defective or incorrect items in their original condition.
Please contact us via email within 7 days of delivery.
Return shipping costs will be covered by us.
Quantity Limitation
We may limit the quantity of certain products.
Business Hours
Orders are accepted 24 hours a day.
We respond to inquiries within 2–3 business days.
Support hours: Mon–Fri 10:00–18:00 (JST)
Disclaimer
Due to international shipping, customs clearance or delivery delays may occur.
We are not responsible for delays or damages caused during shipping.
All store policies comply with Japanese law and Google Merchant Center guidelines.
Last Updated: Oct 22, 2025